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Orders & Shipping

What if the item(s) i received are defective/incorrect/damaged?

Did you receive a faulty unit or the wrong product?Simply not satisfied with your order? Please contact our Customer Support team to start the return process. Please include the following information: Order number Proof of purchase Video or photo of the faulty product (if applicable) Complet...

Will I receive a tracking number?

Yes. Once payment has been confirmed and your order has been shipped out, you will receive a tracking number. The tracking number will be sent to you in a shipping confirmation email. This tracking number may take a while to work so please do give it a few days. ...