Talisi

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What if the item(s) i received are defective/incorrect/damaged?

Did you receive a faulty unit or the wrong product?Simply not satisfied with your order? Please contact our Customer Support team to start the return process. Please include the following information: Order number Proof of purchase Video or photo of the faulty product (if applicable) Complet...

Will I receive a tracking number?

Yes. Once payment has been confirmed and your order has been shipped out, you will receive a tracking number. The tracking number will be sent to you in a shipping confirmation email. This tracking number may take a while to work so please do give it a few days. ...

Can my order be cancelled or changed?

Yes, orders maybe canceled or amended if they haven’t been processed and shipped out. Please ensure you double-check your order details before making payment.   If this doesn’t help, you can get in touch with us on ____________ ...

What are your returns policies?

Talisi menstrual cups can only be returned within 14 days of their purchase. Please note that only products returned with their seal intact and not damaged will be accepted. Feminine hygiene products cannot be exchanged or returned once the seal has been broken. To return the menstrual cup, p...

How long does the returns process take?

Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed. For returned items, refunds will be credited for both defective and non-defective products. Refunds exclude all shipping and handling fees....